Which activities should be included in go-live planning?

Which activities should be included in go-live planning?

• A. Plan only and skip training.
• B. Publish to production immediately.
• C. Plan, communicate, train, validate, monitor, and have rollback.
• D. Only train IT staff.

Answer: (C)

A solid go-live plan includes preparation, communication, training, validation, monitoring, and a rollback option. Each piece plays a critical role in a smooth transition from development to production. Planning sets the timeline, roles, and risk mitigation; communicating ensures everyone knows what will change, when, and who to contact with issues; training equips users and operators to perform tasks correctly and reduces support needs; validation verifies that the system works as expected in real-world conditions before or during full rollout; monitoring catches problems early so they can be addressed quickly and performance stays within acceptable bounds; and having a rollback plan provides a safe, tested way to revert to a stable state if something goes wrong, protecting business continuity. Choosing only planning and skipping training neglects user readiness, which leads to errors and frustration. Publishing to production immediately lacks safeguards and visibility, increasing the chance of unaddressed issues. Training only IT staff ignores end users and operators who interact with the system daily.

A solid go-live plan includes preparation, communication, training, validation, monitoring, and a rollback option. Each piece plays a critical role in a smooth transition from development to production. Planning sets the timeline, roles, and risk mitigation; communicating ensures everyone knows what will change, when, and who to contact with issues; training equips users and operators to perform tasks correctly and reduces support needs; validation verifies that the system works as expected in real-world conditions before or during full rollout; monitoring catches problems early so they can be addressed quickly and performance stays within acceptable bounds; and having a rollback plan provides a safe, tested way to revert to a stable state if something goes wrong, protecting business continuity.

Choosing only planning and skipping training neglects user readiness, which leads to errors and frustration. Publishing to production immediately lacks safeguards and visibility, increasing the chance of unaddressed issues. Training only IT staff ignores end users and operators who interact with the system daily.