How would you configure In Basket notification settings in Epic End User?

How would you configure In Basket notification settings in Epic End User?

• A. Disable all notification settings by default.
• B. Configure only the delivery method, ignoring triggers.
• C. Set In Basket notification preferences, triggers (new message, result), and delivery method (email, in-app).
• D. Set only the trigger for new messages; ignore results and delivery method.

Answer: (C)

The key idea is to control both when you get notified and how you receive those alerts. In Basket notifications should be configured with your preferences for what events trigger a notice and through which delivery channels you want to receive it. The best choice sets In Basket notification preferences and includes triggers for both new messages and results, and also selects a delivery method such as email or in-app. This ensures you’re alerted for the important events and can choose the most convenient way to receive them. Disabling all notifications loses visibility, configuring only the delivery method ignores when notifications should fire, and setting only the new-message trigger while ignoring results and delivery creates gaps in awareness and delivery options.

The key idea is to control both when you get notified and how you receive those alerts. In Basket notifications should be configured with your preferences for what events trigger a notice and through which delivery channels you want to receive it. The best choice sets In Basket notification preferences and includes triggers for both new messages and results, and also selects a delivery method such as email or in-app. This ensures you’re alerted for the important events and can choose the most convenient way to receive them.

Disabling all notifications loses visibility, configuring only the delivery method ignores when notifications should fire, and setting only the new-message trigger while ignoring results and delivery creates gaps in awareness and delivery options.